U.S. trucking freight costs are made up of two parts: the base freight rate (distance from origin to destination, plus the shipment's density-based freight class), and accessorial charges — extra fees triggered by address type, loading conditions, or special service requirements. Many shippers only look at the base quote and are surprised by accessorials on the final invoice — usually not because the carrier overcharged, but because the quote request didn't include enough detail upfront.

LTL and truckload pricing work differently:
Freight class is determined using the NMFC (National Motor Freight Classification), maintained by NMFTA. To check what class your shipment likely falls into, use ShipMay's NMFC lookup tool instead of guessing.
A real question shippers ask is: “Is a 48×80 inch pallet more expensive to ship than a 63×63 inch pallet?” The answer: footprint alone doesn't tell you — density is what matters.
Density equals total weight divided by total volume (measured using the pallet's outer dimensions, including any packaging that extends past the pallet edge). Two pallets can have different footprints and still end up with the opposite cost outcome, depending on height and weight:
In other words, footprint is just one input into the density calculation — it can't tell you the cost by itself. Weight, length, width, and height all have to be provided together to get an accurate class. This is also why ShipMay always asks for actual dimensions and weight before quoting, not just a pallet count.
Beyond the base rate, these are the most common accessorial charges — and the most common source of rebilled invoices (see the full list in Freight Accessorial Charges Explained):
| Accessorial | When It Applies |
|---|---|
| Residential | Pickup or delivery address is a residence |
| Liftgate | No loading dock or forklift on site — the carrier needs a liftgate truck to move freight between the trailer and the ground |
| Limited Access | The address has gated entry, security checks, appointment requirements, or other non-standard access conditions |
| Appointment | Delivery requires a scheduled time window |
| Remote area | The delivery address falls outside a carrier's standard service area |
These charges often stack — a residential address with no loading dock can trigger residential, liftgate, and sometimes limited access all on the same shipment. Disclosing address type and site conditions upfront is the single most effective way to avoid a rebilled invoice.
Both the base rate and accessorials depend on how complete your information is. Before requesting a quote, have ready:
The more complete the information, the smaller the gap between the quote and the final invoice.
ShipMay verifies address type, loading conditions, and shipment details at the quoting stage — before the shipment moves — to catch accessorial risk early and keep the final invoice close to the original quote. Start a quote with ShipMay and give us the origin, destination, commodity, weight, dimensions, pallet count, and address type up front for a more accurate number.