Port & Rail Drayage

Drayage

Container pickup from port and rail ramps, performed by qualified drayage carriers and priced by pickup terminal — port fees passed through, fuel surcharge and chassis fees itemized.

Get a Quote Partner with ShipMay
What is ShipMay's drayage service? ShipMay arranges container pickup from U.S. ports and rail ramps, performed by qualified drayage carriers and priced by pickup terminal, with port fees, fuel surcharge and chassis fees itemized separately.

How it works

01

Terminal & container details

Pickup terminal, container number, chassis need and appointment window.

02

Rate by lane & zone

Priced from customer-specific rates first, then supplier rates, then a zone-based formula as fallback.

03

Live unload or drop & pick

Choose the unload method — drop & pick carries its own surcharge, calculated up front.

04

Dispatch & tracking

Dispatch order and carrier notification sent automatically; detention and per-diem tracked against the order.

What is included

These are ordered, priced, tracked, documented and reconciled on this platform by default — exceptions are flagged below
Priced by pickup terminal
Port fees passed through, no markup
Fuel surcharge (FSC)
Chassis fees
Live unload & drop-and-pick
Congestion zones & mileage tiers
Customer-specific rates
Supplier RFQ
One-paste delivery-order capture
Dispatch orders & emails
Detention & per-diem tracking
Multi-container orders

What we need to quote your drayage move

A drayage quote depends on more than origin and destination. Send the terminal, container details and delivery requirements up front so chassis needs, appointment timing and the unload method can be reflected before dispatch.

Have a delivery order already? Send the details you have, and we will identify what is still missing.

Demurrage & Detention

Free time, the billing party, and rates depend on the applicable ocean carrier, terminal and contract rules — separate from drayage charges. We can remind you before free time expires so you can plan pickup accordingly.

What is the difference between demurrage and detention?

Demurrage generally relates to a container remaining at a marine terminal beyond applicable free time. Container detention or per diem generally relates to extended use of carrier equipment after pickup. Terminal storage may be billed separately by the terminal. Free time, the billing party, and rates depend on the applicable ocean carrier, terminal and contract rules — confirm the exact terms for your shipment; these are separate from drayage fees.

What happens if my container is placed on hold at the terminal?

A hold can be triggered by a customs exam, outstanding freight charges, missing documents, unpaid demurrage/detention from a prior move (carrier hold), among other reasons. Our pickup team monitors for holds and will notify you as soon as one is found; once it is resolved, the container is released for pickup. Charges related to resolving a hold typically fall outside the scope of drayage service, since a hold generally originates on the import/compliance side. The applicable transportation agreement and the documented cause determine how these charges are handled.

What if the pickup appointment can't be secured?

This is usually caused by the terminal itself — no appointment slot has been released yet, or the container is still in a closed area — and the exact rules vary by terminal. We will rebook the appointment and notify you as soon as a new slot is secured. Responsibility for the resulting cost depends on the applicable transportation agreement, the shipping line's or terminal's own rules, who controlled the appointment process, and the documented cause of the delay. ShipMay reviews the event record before determining how a disputed charge should be handled.

What if the empty container can't be returned on time?

This can happen if the yard rejects the return, no return slot is available, or there is a damage dispute. We will rebook the return appointment. Responsibility for the resulting cost depends on the applicable transportation agreement, the shipping line's or yard's own rules, who controlled the equipment return, and the documented cause of the delay. ShipMay reviews the event record before determining how a disputed charge should be handled. Return deadlines follow the shipping line's own tariff — once the free period passes, per-diem charges apply at the line's published rate.

// Transportation is performed by FMCSA-authorized partner carriers; ShipMay provides the system, rate comparison, tender and coordination.

Related Guides

Other ways to move freight

Who contracts, who transports, who to contact if something goes wrong →

Send Your Container Details

Register an account and send the terminal, container number and pickup window — we will quote it.

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